A 99.9% Server Uptime
Our web hosting platform is based on a dependable, premium–quality hardware configuration and a significantly tweaked Linux variation. That’s why, no matter what your website is, or how many website visitors you have, or even if there’s a DDoS attack, our physical machines will stay up and running and your websites will remain online.
All our Linux web hosting packages packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
To be able to deliver a superior web hosting service, you can barely depend on the default network configuration in a datacenter. We’ve set up our own custom network in order to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And thanks to this, no matter which datacenters you choose: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to decrease all possible risks with our cloud hosting plans and even though we provide first–rate support, there are occasions when the customer is simply not satisfied with what we have to offer. Or he has to move to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t satisfied, we will give you a reimbursement.
24/7 Technical Support
When you own a hosting company, your customer service technicians are extremely important. This is why we have carefully hand–picked a very trained team of customer service technicians, each with lots of years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting packages.
And not just that, we offer a 1–hour response time guarantee. All technical support requests are responded to in under 60 minutes and our average response time is well under twenty minutes!