Lots of users who begin using their 1st hosting account, or change companies, often have questions concerning how specific procedures are done or come across difficulties when setting up different things, including emails, website settings, and so on. This is why, lots of web hosting providers have prepared documentation with the most common questions and problems in order to help their customers obtain info quickly and seamlessly. Consequently, the tech support staff representatives can concentrate on actual issues that given clients may be encountering, as the solution for the minor things will be available on the World Wide Web and clients can solve them without having to get in touch with the client support staff. Having thorough documentation is vital, especially for new clients with no prior experience at all, since the web hosting service involves a myriad of functions and lots of individuals can become bewildered about what action to take. A good knowledge base can both help you accomplish the tasks that you wish and become aware of how the web hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

All Linux web hosting packages that we are offering feature a detailed knowledge base where you can find everything you need to know in regards to your hosting account. Regardless of whether you’re intending to set up a brand new MySQL database, to redirect a domain name using an .htaccess config file or to create an email address on your desktop PC or cellular phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you visit a specific section of the Hepsia Control Panel, you can see articles that pertain to the features that can be accessed through it. If you’d like to see the complete list of articles and get familiar with all the features that Hepsia is offering, or simply to read general info about the web hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our absolute best to cover any challenge that you might face, but in case you don’t find the information that you wish, you can always get in touch with us, as our customer support engineers are at your disposal 24-7-365.