You will find plenty of web hosting providers out there, yet many of them are resellers who have restricted resources, particularly when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the phone. The level of support that you will have through this particular channel of communication will vary based on the service provider - several of them provide you with dedicated telephone support, while others offer common and customer support only since some issues are more time-consuming and it would be a lot less difficult to be resolved with a ticket, especially when the situation needs to be escalated. However, it is good to know that you can always get in touch with your hosting provider as there are countless small-scale matters that can be managed without difficulty and timely through a telephone call, not mentioning that you will be able to get more info regarding the services before you become a client.
Phone Support in Web Hosting
As we have live phone support 14 hours a day, you're able to contact us and consult with our customer support agents to get more info about the Linux web hosting packages that we offer and make sure that our servers match the system requirements for your websites prior to purchasing anything. For your convenience, we have phone numbers on three different continents so that you are able to call the one closer to you - in the United States of America, the UK or Australia. If you are already an existing customer, you will be able to call about general and billing matters, and even about some tech matters. If the situation is strictly technical or it requires more time to investigate, you'll have to employ our ticketing system, which will allow both you and our technical support team to monitor the info supplied by both sides.