Service Uptime Guarantee in Web Hosting
When you buy a web hosting plan from our company, we guarantee that your web sites are going to be up and running no less than 99.9% of the time. We've virtually eliminated the web hosting server downtime by using an advanced cloud hosting platform in which individual clusters of web servers deal with every aspect of the overall service - files, databases, e-mails, etc. In that way, when there is a problem with a web server, the other web servers within the cluster shall simply take over and your websites won't be affected in any way. In order to avoid any infrastructure problems, we additionally have diesel-powered backup generators and a number of independent Internet providers. Experienced administrators keep an eye on the web servers 24/7 to correct any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Dedicated Web Hosting
Our dedicated plans include a 99.9% hosting server and network uptime guarantee and routine maintenance procedures are part of the other .01% of the time. We test out every server diligently before we hand it over to the customer and we use new hardware components to avoid any possibility of hardware failures. Any unexpected software issues will be resolved straight away by our system admins as they keep an eye on all machines 24/7. To avoid infrastructural problems, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the connection to the web servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your Internet sites are flooded, we can react immediately and filter the excess traffic before it reaches your dedicated server and disrupts the proper operation of your websites.