Q: Why do I have to move my web site? What does website migration include?
A: When your current hosting provider can no longer fulfill the requirements of your site, or when you suffer from continual network downtime, or if you are made to wait for hours for the tech support team to get back to you, it might be a good idea to switch your hosting provider, i.e. to migrate all the files for your websites as well as your databases from your current provider to your new provider. At MokhiSoft, we understand that this can be hard and time–consuming. For this reason, we’ll accomplish all that for you for free!Our competent technical team will move your site content from your present provider to us. Our technicians have extensive experience migrating websites and are able to take care of everything – from a regular WordPress–based blog or Joomla™ web site, to a very complex, custom–built web app.
Q: Web site migration seems like a lot of work. How long does it take?
A: While we can’t give you an exact time frame, because there are plenty of factors, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our best to migrate your site within 48 hours, and in some cases – within 24 hours (if the content is not large).
Q: Do you require anything from me before you start transferring my website?
A: Yup. We will need the name of the website that you’d like us to transfer. We will also require a means to access your old hosting account so that we can get the content pertaining to your site.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will my site be unavailable during the transfer?
A: No. Your website will stay accessible online during the transfer. Once everything is completed on our end, we will notify you so that you can examine it and check for any problems. If everything’s OK, all you will need to do is edit your domain name’s DNS settings.
Q: Will my present web hosting provider need to do anything?
A: While we migrate your web content, your web hosting provider won’t be aware of the transfer at all. We won’t contact them in any way.
Q: Which hosting providers can you transfer website content from?
A: Yes. We support all common Linux–driven web hosting platforms. We do not support Windows–driven web hosting platforms, because we do not offer Windows web hosting solutions ourselves.Additionally, we do not support proprietary web site building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.